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Terms and Refund Policy

Caféjo provides you goods and services subject to the following conditions. If you visit, browse, and/or shop at Caféjo.com, you accept these conditions. Please read this entire document carefully. When you use any Caféjo products or services, you will also be subject to any and all conditions applicable to such products or services.

ORDERS, RETURNS, AND DEFECTIVE MERCHANDISE

All sales are final when ordering product from Caféjo.com. Defective merchandise will be replaced with the same exact item. Coffee cannot be returned.

Limited Brewer Warranty

This warranty covers original equipment at the time of purchase only. Caféjo assumes no responsibility for substitute replacement parts installed in any of Caféjo’s equipment that has not been purchased from Caféjo.

Warranty is void under the following conditions:

  • 1. Improper installation or operation of the equipment.
  • 2. Abuse or neglect (for example, but not limited to, failure to periodically clean or remove lime accumulations).
  • 3. AquaBrew, Inc. is not responsible for equipment operation due to excessive lime or local water conditions. All repairs and/or replacement are subject to the decision that the workmanship or parts were faulty and that the defects show up under normal use.
  • 4. All claims under this warranty must be submitted to the factory and approved before return of the unit to the factory.
  • 5. All equipment returned to AquaBrew must be repackaged properly in the original carton. No units will be accepted if they are damaged due to improper packaging.

No Product or Parts Will Be Accepted Without Prior Authorization.

Products must be shipped freight prepaid and will be returned freight collect. RGA (Return Goods Authorization) number must be marked on the carton or shipping label.

Customer Accounts In accessing and using CAFEJO.COM and its aliases, you agree to accept all responsibility for activities that occur under your account, username, and password. You are responsible for maintaining the confidentiality of your username, account, and password information and local security of your computer including restriction of access. Users are required to provide email addresses strictly as the primary means for CAFEJO to make correspondence with them in the course of order fulfillment. Users are required to provide an actual, working email address in placing orders. The customer accepts all responsibility for the accuracy of their submitted information for placing orders. CAFEJO is not responsible for orders placed using stolen or unauthorized identification/payment information. CAFEJO reserves the right to refuse service, terminate accounts, cancel or delay orders, and remove and edit content at their sole discretion.
Internet Communications If you access CAFEJO.COM, send us email, or fill out forms, you are electronically communicating with us. You consent to receive electronic communications from us. You agree that all electronic communications with CAFEJO satisfy all legal requirements that such communications are in writing.
Access to CAFEJO.COM In accessing CAFEJO.COM, you are granted a limited license to make personal use of the site. You are not permitted to download (other than for page loading), modify any portion of the site without the expressed written consent of the CAFEJO webmaster. In addition you are not permitted to use any part of this web sites content, design, code, downloads, or prices for commercial use. Data mining and extraction is strictly forbidden, as is copying of account information for the benefit of other merchants. Any data taken from CAFEJO.COM may not be duplicated, reproduced, copied, sold, or exploited for any reason. All names and trademarks of CAFEJO, CAFEJO.COM, and its aliases may not be used within any form of meta tags or hidden web code without the written consent of CAFEJO.com. Users have the limited and revocable right to create hyperlinks to the home page of CAFEJO.COM and its aliases. This right may be invalidated if any hyperlinks portray CAFEJO, CAFEJO.COM, and its aliases in a false, negative, or offensive context. All logos and proprietary graphics found of CAFEJO.COM and its aliases may not be downloaded, altered, or used in any form print or electronic without the express written consent of CAFEJO.
Copyright All content on CAFEJO.COM and its aliases including text, logos, layout, graphics, images, and proprietary code is protected by U.S. and international copyright laws.
Risk of shipping loss All products purchased from CAFEJO.COM and its aliases are made pursuant to a shipping contract. The risk of loss and title for any and all items are passed directly onto you upon transfer of packages to the shipping carrier.
CAFÉJO AND CAFEJO.COM MAKE NO GUARANTEE THAT THIS SITE, ITS SERVERS, EMAIL, OR OTHER ELECTRONIC CORRESPONDENCE ARE FREE FROM VIRUSES, WORMS, OR OTHER HARMFUL ITEMS. CAFEJO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE ACCESS AND USE OF THIS SITE. THIS INCLUDES, BUT IS NOT LIMITED TO INCINDENTAL, DIRECT, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Changes and Modifications to Service CAFEJO reserves the right to make changes to their products, services, and prices at any time and without notice. CAFEJO also reserves the right to refuse or alter service to any individual or group at their discretion. This includes barring access to CAFEJO.COM and its aliases, deletion of customer accounts, blocking of customer emails, changing shipping and item charges, and refusal to accept payment from an individual or group. CAFEJO reserves the right to deny access to certain users or groups by means of blocking certain IP addresses from accessing the websites.

IN NO EVENT, SHALL THE MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COST OF SUBSTITUTION, PROPERTY DAMAGE, OR OTHER MONETARY LOSS